99.7% stock accuracy across four warehouses

This is an illustrative scenario built from common Synergia360 workflows.

Beacon Home ships thousands of orders a week from four warehouses. At that volume, a 2% stock-accuracy gap isn’t a rounding error — it’s cancelled orders, refunds and a support queue that never empties.

The challenge

Paper pick-lists and manual stock counts don’t survive peak. Pickers walked the same aisles twice, the wrong variant went out more often than anyone wanted to admit, and the figure in the system rarely matched the figure on the shelf.

What they did

The warehouse moved onto the mobile WMS on phones and scanners:

• Wave picking with smart batching so a picker’s route is optimised, not improvised.
• Barcode-verified pick, pack and dispatch — the wrong scan is blocked before it ships.
• Cycle counts that feed variances straight into the stock ledger, so accuracy is maintained continuously instead of in a frantic quarterly count.

“The scanner won’t let you pack the wrong thing. That one rule fixed most of our errors overnight.”

The results

• Stock accuracy reached 99.7% across all four sites.
• Mis-picks dropped sharply, and with them the refunds and re-ships.
• Counts became a background routine instead of a shutdown event.

Run a busy warehouse? Start your free trial and put the mobile WMS in your team’s hands.